Step by step guide
How to test Surveillant and read the results
Before you buy, you can judge the detection quality on a recorded example analysis of real camera footage. This guide shows where to watch it, how to analyse your own footage once you have a plan, and how to read every part of the result.
In this guide
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1
Watch a recorded example on the home page
On the home page, open one of the recorded examples under the main button. Each one is a real analysis of a sample camera recording, with the detections, their times, severity and confidence, and the scene summary, exactly as the product shows them. To analyse your own camera or video, press the main button, create your account with your email and the code we send you, and choose a plan. Then paste a stream address in Cameras or upload a clip in Videos (MP4, MOV, AVI, WMV, FLV, MKV or WebM, up to 500 MB) and describe what matters to you, for example "person near the back entrance after 22:00".
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Try sample recordings in one click
Once your plan is active, guided setup (Setup) offers sample recordings and a sample camera you can run with one click. They show the full result screen, alerts and search on real footage before you connect your own camera. They count toward the analysis hours of your plan.
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Read the scene summary
The result opens with the Video Summary: a short description of what happens in the footage, written in plain language, followed by Key Events with their time in the clip. Read it first, it tells you in a few sentences whether anything relevant happened.
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Read the time, severity and confidence of each detection
Under Detections every match is listed with a snapshot, the time in the clip (minutes:seconds), a severity badge (low, medium, high or critical) and the confidence in percent. Confidence is how sure the AI is that the frame matches your description; above 80 percent is usually a clear match, lower values are worth a look at the snapshot. Click a frame in Video Frames to see the objects found in it with their own confidence.
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Check the alerts from your cameras
Alerts raised by monitored cameras appear on the Alerts page. Filter by severity, status or type, open an alert for its snapshot and details, and mark it Acknowledged, Resolved or False Positive.
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Search your footage in plain English
On the Videos page, in Search your footage, type what you are looking for in your own words, for example "person at the back door after dark", and press Search footage. Surveillant points you at the matching moments in your analysed recordings, so you do not have to scrub through hours of video.
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Export evidence
When you need to hand footage to insurance, HR or the police, open Evidence Exports and click Create Evidence Export. Add a title, case number and the videos or alerts to include, and choose ZIP. The export includes a manifest and a SHA-256 checksum, and a chain of custody record is kept for each export.
More guides
How to add your camera or NVR
Connect an IP camera or NVR to Surveillant: RTSP address formats for Hikvision, Dahua, Axis and Reolink, HLS and ONVIF, port forwarding and a connection test.
How to set up monitoring and alerts
Set up 24/7 AI monitoring in Surveillant: alert rules, custom detection prompts, zones and schedules, email, webhook and Slack alerts, and scheduled reports.
Answers to common questions are in the help center FAQ. Stuck on a step? Email [email protected] with the camera brand and what you see, and we reply with the exact fix.